Data Overages Policy
Data Overages — Fixed Wireless Broadband Plans
The following applies to the Bronze, Silver and Gold Fixed Wireless broadband plans.
When you reach the allotted maximum data limit for your data plan ( a "data overage"), your device will be suspended.
Once suspended, any internet browsing will be re-directed to the Pine website.
Suspensions remain in place until either the billing rollover date ( 12:01am on the 21st of each month), or you may purchase a "top-up" of your data usage. This may be arranged by contacting one of our local offices ( https://pinecellular.com ).
Broadband top-ups are as follows, and the maximum allowed amount is 10GB of additional data per month:
Bronze Plan: 10GB - $20
Silver Plan: 10GB - $20
Gold Plan: 10GB - $20
If you exceed 10GB of data usage after top-up, your data will be suspended again. If this occurs often, you should speak with a Pine customer representative about moving to a higher-tier data plan to avoid service disruptions.